Refund policy

### **30-Day Return Window** We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. ### **Return Process** To start a return, you can contact us at 13157038@qq.com. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. ### **Compensation for Keeping (Hassle-Free Resolution)** We understand that international returns can be time-consuming and costly. If you receive an item that is slightly damaged or not quite what you expected, but still functional, we offer an alternative: * **Partial Refund:** You may choose to keep the product and receive a partial refund (typically 20% to 50% of the item's price). * **Benefit:** This avoids the hassle of shipping the item back and allows you to enjoy a significant discount on your purchase. Please contact our support team to discuss this option if it applies to your situation. ### **Exchanges** The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. ### **Refunds** We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.